Your Institute Represents Your Voice on Jobcentre Reform
The IEP has formally submitted evidence to the Work and Pensions Select Committee (WPSC) Inquiry into Jobcentre Reform, making the case for professional, qualified employability support across the sector—including within the Public Employment Service.
To ensure that employability professionals were properly represented, we consulted with our IEP Fellows to ensure a wide range of voices were heard. We sought their extensive experience and knowledge, drawing on the real-world insights of practitioners who work directly with jobseekers and employers through employment services.
Special thanks to David Imber FIEP and Dan McCormack FIEP for compiling the submission, demonstrating the active involvement of IEP Fellows and a board member in shaping our response.
Our submission highlights the importance of:
- Investing in Work Coach capability – Training and professional development are key to ensuring Jobseekers receive personalised and effective support.
- Employer engagement – Jobcentres need stronger relationships with local businesses to better match Jobseekers to real opportunities.
- The role of digital and AI tools – While technology has potential, it must be carefully implemented to enhance, not replace, human advisory support.
- The value of professionalisation – Employability Practitioners, including those in Jobcentres, should have access to recognised learning and qualifications to deliver high-quality services.
Our submission reinforces that employability is a professional discipline, one that requires expertise and training supporting ethical practice. By advocating for these principles, we are ensuring that our Members’ voices can be heard at the highest levels.
As we continue this work, we encourage all Members to engage with IEP’s advocacy efforts. Your insights, experiences, and expertise are crucial in strengthening our sector and delivering better employment outcomes for all.
Read the full IEP submission here:
