Name: Simon Guy
Job Title: Work Programme Team Leader
Organisation: The Source Skills Academy
What is it that you do?
I am a Team Leader at The Source Skills Academy, part of the team that delivers the Work Programme as part of Serco’s supply chain in South Yorkshire. We work with the long-term unemployed and those with disabilities to support them into sustainable employment. Prior to that I was an Advisor with the Jobcentre for a number of years. To date on the Work Programme The Source Skils Academy has supported 1150 people into work.
What do you see as the biggest issues facing the employability sector?
There has been a reduction in the number of vocational courses people can access to support them into employment. There is also more support needed for customers aged 25 and over, especially for those with difficulties with English as a second language.
What do you think the employability sector is going really well?
From my experience the sector has greater success at getting 18 – 24 year olds into sustainable jobs through the extra support available such as Apprenticeships and Traineeships. I also think that the sector has adapted well to the changing labour market, where we are now engaging with those with greater barriers to employment than before.
What do you think would improve the work of frontline staff?
Continued investment in supporting frontline Advisers in better understanding mental health issues and how to support customers with these needs into sustainable employment.
What key piece of advice would you give to Employability Advisers?
Don’t write anyone off and listen to your customers.
What is the best piece of advice you’ve been given?
Make sure you have a good team.