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Posted By Stewart Holdsworth, Serco, 20 July 2017
Updated: 19 July 2017

Getting to grips with your IEP 

by Stewart Holdsworth, Serco

The IEP and Serco recently partnered to deliver a series of Webinars to colleagues working at Serco and across its supply chains in West Midlands, South Yorkshire and London.

The Webinars focused on the benefits of Continuous Professional Development and the IEPinfo offer, including an overview of what resources are available and how to access them to provide maximum benefit. Perhaps most importantly of all, were the examples given to showcase how somebody working in the sector could make the most of key resources, such as IEP’s extensive Knowledge Bank, supporting them in their role, whether case worker or in senior management.

Thisara David (IEP’s Operations Manager (left)) provided a detailed overview of the following support available through IEPInfo:

- Knowledge Bank

- CPD modules & learning packs

- Employability People

- Jobs Board

The Webinar also covered the benefits of being an IEP Member and the extra resources and support available once you become a full Member:          

- Bursaries and free Conference attendance (upon application)

- Standing for and voting in Elections

- Letters after your name (AIEP, MIEP, FIEP)

- Mentoring

- CPD Recording

As a Corporate Affiliate of IEP, Serco has provided the access to IEPinfo for all its supply chain partners delivering employment related services and the Webinars are one of the ways in which they are supporting those frontline delivery staff to get the most out of these fantastic resources.

You can listen to the Webinar by clicking here

IEP can produce a similar but bespoke Webinar for the benefit of your staff. If you would like more information please email


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